We are seeking an experienced and results-driven IT Staffing Account Manager to focus on the Canadian market. The ideal candidate will have a strong background in IT staffing and a proven track record of successfully managing client relationships, identifying business opportunities, and delivering staffing solutions tailored to client needs. This position is based in India, and candidates must have prior experience working with the Canadian market.

Key Responsibilities

1. Client Relationship Management:
   • Build and nurture strong relationships with Canadian clients, including IT managers, HR teams, and procurement departments.
   • Act as the primary point of contact for clients, ensuring excellent communication and timely resolution of issues.
   • Conduct regular follow-ups to understand client requirements, project timelines, and satisfaction levels.
2. Business Development:
   • Identify and pursue new business opportunities within the Canadian IT staffing market.
   • Develop strategies to penetrate new accounts and expand the company’s presence in the Canadian region.
   • Work closely with the sales and marketing teams to craft proposals and presentations tailored to client needs.
3. Staffing and Recruitment:
   • Collaborate with the recruitment team to identify and match qualified IT professionals to client requirements.
   • Ensure timely delivery of staffing solutions by coordinating with internal recruiters and external candidates.
   • Stay updated on Canadian labor laws and compliance requirements related to staffing and immigration.
4. Market Analysis:
   • Conduct market research to stay updated on Canadian IT industry trends, client needs, and competitor strategies.
   • Provide insights and recommendations to improve service offerings and enhance client satisfaction.
5. Revenue and Account Management:
   • Achieve a quarterly booking target of $1 million CAD in gross revenue through client acquisition, account growth, and successful placements.
   • Monitor billing, invoicing, and collections to ensure timely payments from clients.
6. Team Collaboration:
   • Partner with cross-functional teams, including operations, HR, and legal, to ensure seamless service delivery.
   • Provide mentorship and guidance to junior team members involved in Canadian staffing projects.

Qualifications and Experience

• Experience:
  • Minimum of 5–7 years of experience in IT staffing, with at least 2–3 years focused on the Canadian market.
  • Proven track record of managing and growing client accounts in a competitive staffing environment.
• Education:
  • Bachelor’s degree in Business Administration, Human Resources, or a related field (preferred).
• Skills:
  • Deep understanding of the Canadian IT market, including its dynamics, industries, and recruitment practices.
  • Strong client relationship management and negotiation skills.
  • Excellent communication skills, both verbal and written, tailored to a North American audience.
  • Proficiency in using Applicant Tracking Systems (ATS) and Customer Relationship Management (CRM) tools.
  • Familiarity with Canadian employment laws, tax regulations, and work permits.

Preferred Attributes

• Ability to work across time zones to align with Canadian client schedules.
• Demonstrated ability to achieve and exceed sales or revenue targets.
• Strong problem-solving skills and a proactive approach to managing client expectations.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunities for career growth and professional development.
• Exposure to a global client base and diverse work environment.
• Flexible work arrangements and a collaborative team culture.

Location

• This is a remote position based in India, with a focus on managing Canadian clients.

If you are passionate about IT staffing, have a strong foothold in the Canadian market, and thrive in a fast-paced, results-oriented environment, we encourage you to apply and join our dynamic team.