Find exactly what you need:
Find exactly what you need:
Find exactly what you need:
Find exactly what you need:
Find exactly what you need:
Our client is a leading U.S.-based company specializing in telehealth solutions and medical equipment for clinics and hospitals across North America. They also offer essential support services, including patient management and appointment scheduling.
The client operates a web portal for managing critical tasks like patient appointments, billing, and other key activities. Additionally, they use a Salesforce-based service platform to handle the entire process of telehealth consultations, from scheduling to virtual visits and follow-up care. They also provide a mobile app that allows patients to book telehealth sessions, access their medical records, and receive health notifications.
Although the client’s in-house development team had set up procedures for their mobile app, they needed Integrass’ expertise to further develop and enhance features for their Salesforce-based service platform and web portal.
Integrass provided an experienced software developer who quickly became an integral part of the client’s development team. The developer’s key responsibilities included:
The collaboration led to significant improvements in the client’s web portal and Salesforce-based service platform. The newly implemented features and enhancements have greatly increased functionality and user satisfaction among healthcare providers and patients. This successful partnership has been ongoing for two years, highlighting a strong and productive collaboration.
